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BRAD CAROW - customer
 

Dear Chuck, I want to thank you very much for your kindness and honesty in helping me purchase my car. I have bought many cars in my 30+ years as a driver, but my time with you and your employees was above and beyond anything that I have experienced. After driving off the lot with my new car, I had my mechanic, a toyota specailist examine the vehichle. He told me that the car was in excellent mechanical condition and my purchase price was very reasonable. Since then, I have greatly enjoyed driving the car, and find myself putting the top down even on chilly days. I look forward to a warm summer, when I will be cruising up and down PCH proudly. Sincerely, Brad Carow

 
Luisa Iglesias - Customer
 

My name is Luisa Igesias. I am writing this letter with great pride and exuberant joy coming from my experience with your company and it's staff. I therefore found it to be befitting to express my gratitude for a phenomenal job done on a car I serviced with Pennington's. The job/task was completed in a timely efficient manner. The mechanics working on the car kept me informed on every detail with specifics pertaining to the job and also advised me on a few particular items as to the best maintenance on the vehicle. I definetely appreciate the honesty and genuine workmanship with excellent customer service that your staff at the above named location gave me. The pricing was also very generous in comparison to the other auto repair places and that absolutely made it wothwhile. In a nutshell, I was extremely impressed with the service and I want to give a special recognition to the following staff members who contributed to this entire success; namley Chuck P, Jerry, Melissa, Virgil, Marco, Tiarrah, and Archie. The car runs great. I hope you keep and maintain this culture of great service and I am sure to return for other auto services. Thank you. Yours faithfully, Luisa Iglesias

 
Kim and Mark Heinsius - Customer
 

I would recommend Pennington's Auto Sales to anyone I know who's looking for a used car. Our experience with Chuck Pennington was absolutely great. I was a little leery about going to another car dealership, new or used. We had gone to CarMax, and were not happy with what they had to offer. A $13,000 truck was going to end up costing us $14,000 in interest alone over a period of 5 years. Talk about sticker shock! Within about 10 minutes of arriving at Pennington's, we had picked out a Dodge truck that was perfect for our family. My husband's work truck had finally died, and we needed a replacement asap. We ended up going home that night with our new (used) truck. Chuck stayed with us after hours to help complete the paperwork. For the first time ever, we had a very positive experience with buying a used car. Pennington's is a family-owned business, and Christian, too! Not only did we get the truck we were looking for, I was also given a great book to read by Donald S. Smith, titled "Innocent Blood". Sincerely, Kim and Mark Heinsius

 
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